Shipping Policy

Last updated: June 2026

At Vireqa, we are committed to processing and delivering your orders as quickly and efficiently as possible while providing a reliable and seamless shopping experience.

1. Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.

Orders are not processed or shipped on weekends or public holidays.

2. Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout.

On average, orders are delivered within 5–12 business days.

Please note that these delivery times are estimates only and may be affected by carrier delays, peak shopping periods, customs clearance, or other circumstances beyond our control.

3. Shipping Costs

Shipping fees are calculated during checkout and displayed before payment is completed.

From time to time, Vireqa may offer free shipping promotions based on your order value or ongoing promotional campaigns.

4. Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number so you can monitor your shipment in real time.

If you have any questions regarding your shipment, our Customer Support team is always happy to assist you.

5. Delivery Delays

Although we work hard to meet our estimated delivery times, occasional delays may occur due to weather conditions, customs inspections, carrier issues, or periods of exceptionally high demand.

If your order is delayed, we appreciate your patience and will do our best to keep you informed until your package has been delivered.

6. Shipping Address

Customers are responsible for providing accurate and complete shipping information at the time of purchase.

Vireqa is not responsible for delays, additional shipping costs, or failed deliveries resulting from incorrect or incomplete shipping addresses.

7. Lost or Damaged Packages

If your package is lost, arrives damaged, or has not been delivered within a reasonable timeframe, please contact our Customer Support team at contact@vireqa.com.

We will investigate the issue promptly and work with you to find the most appropriate solution.

8. Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us:

Email: contact@vireqa.com

At Vireqa, customer satisfaction is our highest priority. We are committed to providing a shipping experience that is reliable, transparent, and secure.

Thank you for choosing Vireqa.